Support

Having trouble or have a question? We're here to help.

Frequently Asked Questions

How do I log a game?

Tap the + button on the main screen. Enter the four player names, the final scores, and tap Save. The game appears instantly in your history.

Can I log games from my Apple Watch?

Yes. Open the Pickleball Compass app on your Watch, tap New Game, and follow the prompts. The game syncs to your iPhone automatically.

How do I edit or delete a game?

In your game history, swipe left on any game to reveal the Delete option, or tap the game to open it and use the Edit button.

Why isn't heart rate or workout data showing up?

The App reads from Apple Health with your permission. Go to Settings → Health → Data Access & Devices → Pickleball Compass and make sure the relevant categories are enabled. You'll also need to have recorded a workout in Apple Health around the time of the game.

How does player stats work?

The App tallies wins, losses, and ties for every player name that appears in your game history. Make sure you spell names consistently across games for accurate stats. You can toggle the stats section on and off from Settings, or shake your phone to quickly toggle it.

Will my data sync across my devices?

Yes. Your games, players, leagues, and settings sync automatically through your own private iCloud account — sign in to iCloud on a new device and your history appears there. Nothing is stored on our servers, and no separate account is needed. You can also export everything to JSON or CSV at any time if you'd like your own backup.

Is there a subscription or in-app purchase?

Yes. Pickleball Compass is free to download and starts with a 7-day free trial. After that, a single subscription unlocks every feature — no tiers, no ads, and nothing else to buy. Monthly and yearly options are both available, and you can cancel anytime in your App Store account settings.

How do I change the win score (11, 15, or 21)?

Tap the gear icon to open Settings and change the Default Win Score. You can also override it per game when logging.

Contact Us

Didn't find your answer above? Send us an email and we'll get back to you within a couple of business days.

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